Terms & Conditions

Terms & Conditions

Effective Date: 05September 2026

Welcome to Kitab Excess. These Terms & Conditions govern your access to and use of Kitabexcess.com and your purchase of products through our online bookstore.

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.

1. About Kitab Excess

Kitab Excess is an online bookstore offering books and reading materials, including competitive examination books, entrance examination books, academic and college books, GK, fiction, non-fiction, personal development books, and other related products.

Business Address:
Babu Rozgar Center,
Near Mahila Memolal School,
Bikaner, Rajasthan, India

Email: kitabexcess@gmail.com

Website: Kitabexcess.com

2. Eligibility to Use the Website

By using Kitabexcess.com, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms & Conditions on their behalf.

3. Website Use

You agree to use Kitabexcess.com only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the website's operation or security.

  • Submit false, misleading, or inaccurate information.

  • Copy, reproduce, distribute, or commercially exploit website content without permission.

  • Use automated systems to scrape or collect website content without authorization.

  • Attempt to place fraudulent or unauthorized orders.

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, editions, authors, publishers, and other information displayed on the website are accurate.

However, minor variations may occur between the product displayed online and the physical product, including differences in:

  • Cover design

  • Printing

  • Packaging

  • Edition appearance

  • Colour reproduction

  • Publisher formatting

Customers are advised to carefully review the product title, author, edition, language, ISBN where provided, and other available information before placing an order.

5. Product Availability

All products are subject to availability.

The appearance of a product on our website does not guarantee that it will remain available at the time an order is placed or processed.

If an ordered product becomes unavailable, we may contact the customer regarding available options, including an alternative product, cancellation of the unavailable item, or refund where applicable.

6. Prices

All product prices displayed on Kitabexcess.com are subject to change without prior notice.

We make reasonable efforts to ensure that prices are displayed correctly. However, in the event of an obvious pricing or listing error, Kitab Excess reserves the right to cancel the affected order and provide an appropriate resolution in accordance with applicable law.

Applicable taxes, shipping charges, discounts, and other charges, where applicable, will be displayed during the ordering or checkout process.

7. Orders

Placing an order on Kitabexcess.com constitutes a request to purchase the selected products.

An order may be subject to verification before acceptance and dispatch.

We reserve the right to refuse or cancel an order, including where:

  • The product is unavailable.

  • There is an apparent pricing or listing error.

  • Customer information is incomplete or inaccurate.

  • We suspect fraudulent or unauthorized activity.

  • There are operational or logistical limitations.

  • The order violates these Terms & Conditions.

If an order is cancelled after payment has been successfully received, any applicable refund will be processed according to our Refund Policy and applicable law.

8. Customer Information

Customers are responsible for providing accurate information when placing an order.

This includes:

  • Full name

  • Correct delivery address

  • City and state

  • PIN code

  • Valid mobile number

  • Valid email address

Kitab Excess will not be responsible for delays, failed deliveries, return-to-origin shipments, or additional costs caused by incorrect or incomplete information provided by the customer.

9. Payments

Orders must be paid using the payment methods made available on the website.

Payments may be processed through third-party payment gateways. Kitab Excess does not generally store complete debit-card, credit-card, banking, or other sensitive payment credentials on its own servers.

Payment processing is subject to the applicable payment provider's terms and policies.

10. Shipping and Delivery

Orders are normally processed within the estimated processing period displayed on the website or communicated to the customer.

Delivery timelines are estimates and may vary depending on the destination, courier partner, weather, holidays, logistics conditions, and other circumstances.

For complete details, please refer to our Shipping Policy.

11. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are responsible for checking product details before placing an order. Returns or refunds may not be available for customer mistakes, incorrect selections, change of mind, or other circumstances described in our Return & Refund Policy.

For claims relating to damaged, defective, incomplete, or incorrect products, customers may be required to provide a continuous and unedited unpacking video as evidence.

Kitab Excess reserves the right to verify every return or refund claim before approving any resolution.

12. Unpacking Video Requirement

Customers are strongly advised to record a continuous video from the time the package is unopened until the product has been fully unpacked.

The video should clearly show:

  • The unopened package

  • Shipping label

  • Package condition

  • Opening process

  • Product received

  • Any visible defect, damage, or discrepancy

Where required under our Return & Refund Policy, claims without valid unpacking-video evidence may not be processed.

13. Order Cancellation

Orders may not be cancellable once they have been processed, packed, or dispatched.

Customers who wish to cancel an order should contact Kitab Excess as soon as possible after placing it.

Once an order has been dispatched, cancellation may not be possible.

14. Promotions and Discounts

From time to time, Kitab Excess may offer discounts, promotional codes, special offers, or other promotional benefits.

Unless specifically stated otherwise:

  • Promotions are subject to availability.

  • Promotional offers may have specific eligibility requirements.

  • Multiple promotional offers may not be combined.

  • Promotional offers may be modified or withdrawn without prior notice.

  • A promotional offer cannot normally be exchanged for cash.

Specific terms displayed with an individual promotion will take precedence over general promotional terms.

15. Intellectual Property

All content available on Kitabexcess.com, including but not limited to:

  • Logos

  • Brand names

  • Text

  • Product descriptions

  • Graphics

  • Images

  • Website design

  • Layout

  • Original marketing materials

is owned by or licensed to Kitab Excess or its respective content providers and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit such content without prior written permission, except where permitted by applicable law.

16. Third-Party Links and Services

Kitabexcess.com may contain links to third-party websites, payment services, courier services, social-media platforms, or other external services.

These third-party services are operated independently and may have their own terms and privacy policies.

Kitab Excess is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

17. Website Availability

We aim to keep Kitabexcess.com available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

The website may occasionally be unavailable because of maintenance, technical issues, updates, hosting problems, or circumstances beyond our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, Kitab Excess will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

19. Force Majeure

Kitab Excess will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, transportation disruptions, strikes, government restrictions, technical failures, courier disruptions, or other unforeseen events.

20. Fraudulent or Abusive Activities

We reserve the right to investigate orders or activities that appear fraudulent, abusive, unauthorized, or otherwise suspicious.

We may cancel or restrict such orders where reasonably necessary and may take further action where permitted by applicable law.

Customers must not submit false claims, manipulate evidence, or misuse our return, refund, replacement, promotional, or customer-support processes.

21. Privacy

Your use of Kitabexcess.com is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed the applicable Privacy Policy.

22. Changes to These Terms

Kitab Excess reserves the right to update, modify, or revise these Terms & Conditions from time to time.

Changes will become effective when published on Kitabexcess.com unless otherwise stated.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

23. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Subject to applicable consumer-protection laws and other mandatory legal requirements, disputes relating to the website or orders shall be subject to the jurisdiction of the appropriate courts or authorities having jurisdiction over Bikaner, Rajasthan, India.

24. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, or our services, please contact us:

Kitab Excess
Address: Babu Rozgar Center, Near Mahila Memolal School, Bikaner, Rajasthan, India
Email: kitabexcess@gmail.com
Website: Kitabexcess.com

Customer Acknowledgement

By using Kitabexcess.com or placing an order through our website, you acknowledge that you have read and understood these Terms & Conditions, along with our applicable Privacy Policy, Shipping Policy, and Return & Refund Policy.

These terms are subject to applicable laws and do not limit any rights that cannot legally be excluded.