Privacy Policy

Effective Date: 03 September 2026

At Kitab Excess, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through Kitabexcess.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Kitab Excess

Kitab Excess is an online bookstore offering books across categories such as competitive examination preparation, entrance examinations, college and academic books, GK, fiction, non-fiction, personal development, and other educational and reading materials.

Office Address:
Babu Rozgar Center,
Near Mahila Memolal School,
Bikaner, Rajasthan, India.

2. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name

• Billing and shipping address

• Mobile/telephone number

• Email address

• Order and purchase details

• Account information, if you create an account

• Information you provide when contacting customer support

• Website usage and technical information, such as IP address, browser type, device information, and pages visited

We collect only information that is reasonably necessary to provide and improve our services.

3. How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Confirm and communicate order details

• Provide customer support

• Process payments through our payment service providers

• Arrange shipping and delivery

• Send important updates regarding your orders

• Manage your account

• Improve our website, products, and services

• Prevent fraudulent or unauthorized transactions

• Comply with applicable laws and legal requirements

• Send promotional communications where permitted and where applicable

4. Payment Information

Payments made through Kitabexcess.com may be processed by third-party payment gateways.

We generally do not store your complete debit card, credit card, UPI, or banking credentials on our servers. Payment information is handled by the relevant payment service provider according to its own privacy and security policies.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment gateway providers

• Courier and shipping partners

• Website and technology service providers

• Customer-support service providers

• Analytics and marketing service providers, where applicable

• Government authorities or law-enforcement agencies when legally required

Such information is shared only when reasonably necessary for providing services, fulfilling orders, protecting our business, or complying with legal obligations.

6. Cookies and Similar Technologies

Kitabexcess.com may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep items in your shopping cart

• Remember certain preferences

• Understand how visitors use our website

• Improve website functionality

• Measure the effectiveness of our marketing

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, or other technology providers.

These third parties may process information according to their own privacy policies and terms. We recommend reviewing their respective policies when appropriate.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide services

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud and misuse

• Comply with applicable legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also choose not to receive promotional communications from us by using the unsubscribe option in applicable marketing communications or by contacting us.

Please note that certain information may need to be retained where required by law or necessary for legitimate business purposes.

11. Children's Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. External Links

Our website may contain links to third-party websites or services. Kitab Excess is not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Kitab Excess using the contact details available on our website.

Kitab Excess
Office: Babu Rozgar Center, Near Mahila Memolal School, Bikaner, Rajasthan, India.

Website: Kitabexcess.com

Note: This Privacy Policy is intended as a general website policy and should be reviewed against your actual Shopify setup, payment gateways, shipping providers, analytics/advertising tools, and applicable Indian legal requirements before publication.